Transparent policies and legal compliance in accordance with Dutch and European law
Last Updated: February 3, 2026
By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. Pinuno operates this website and provides the services described herein (the "Services"). Your use of the website and Services constitutes your acceptance of these Terms & Conditions and our Privacy Policy.
These terms are governed by and construed in accordance with the laws of the Netherlands, and you irrevocably submit to the exclusive jurisdiction of the courts located in the Netherlands.
Permission is granted to temporarily download one copy of the materials (information or software) from the Pinuno website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Pinuno at any time.
The materials on the Pinuno website are provided on an "as is" basis. Pinuno makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
Further, Pinuno does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on the Internet or otherwise relating to such materials or on any sites linked to this site.
In no event shall Pinuno or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the Pinuno website, even if Pinuno or an authorized representative has been notified orally or in writing of the possibility of such damage.
Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The materials appearing on the Pinuno website could include technical, typographical, or photographic errors. Pinuno does not warrant that any of the materials on the website are accurate, complete, or current. Pinuno may make changes to the materials contained on the website at any time without notice.
Pinuno respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and Dutch privacy laws. We process personal data only with your explicit consent, or when legally obligated or permitted to do so.
Pinuno is the data controller for personal information collected through this website.
We collect personal data that you voluntarily provide through our website forms, including:
We also collect non-personal data automatically through technical means:
We process your personal data only for legitimate purposes:
We will only use your data for these purposes unless we obtain your explicit consent for additional use.
Pinuno does not share, sell, or distribute your personal data to third parties without your explicit consent, except:
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:
You may request deletion of your data at any time, subject to legal retention obligations.
Under GDPR and Dutch law, you have the following rights regarding your personal data:
To exercise these rights, please contact us using the information in the Contact section below.
Our website uses cookies and similar technologies to:
We use only essential and analytics cookies. You may disable cookies in your browser settings, though this may affect website functionality. We respect your tracking preferences and do not use cross-site tracking without your explicit consent.
Pinuno implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction, including:
While we strive to protect your data, no security system is impenetrable. You are responsible for maintaining confidentiality of your account credentials.
Our website is not directed to children under the age of 16. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will delete such data and terminate the child's account immediately. Parents concerned about their child's data should contact us immediately.
Our website may contain links to third-party websites. Pinuno is not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any third-party sites before providing personal information.
In the event of a personal data breach that poses a risk to your rights and freedoms, Pinuno will notify affected individuals and relevant authorities in accordance with GDPR requirements, typically within 72 hours of discovery.
Pinuno may update these Terms & Conditions and Privacy Policy from time to time to reflect legal changes or improvements to our practices. We will notify you of significant changes via email or prominent notice on the website. Your continued use of the website following changes constitutes your acceptance of the updated terms.
For data protection inquiries, privacy concerns, or to exercise your data rights, please contact:
If you have a dispute regarding these Terms & Conditions or Privacy Policy, we encourage you to contact us first. If a dispute cannot be resolved amicably, it shall be subject to the exclusive jurisdiction of the courts of the Netherlands.
You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe your data has been processed unlawfully.